Privacy Policy
Last updated: April 2026
1. Introduction
Inner West Property Inspections respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and property address when you book an inspection or contact us.
- Property Information: Details about the property to be inspected, including address, type, and any specific concerns.
- Payment Information: Credit card details processed securely through Square payment processing. We do not store your full credit card details.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information to:
- Provide building inspection services and deliver reports
- Communicate with you about your booking and inspection
- Contact real estate agents on your behalf to arrange access
- Process payments and send invoices
- Send follow-up communications and request reviews
- Improve our website and services
4. Information Sharing
We may share your information with:
- Real Estate Agents: To arrange property access for inspections
- Payment Processors: Square, for secure payment processing
- Service Providers: IT support, email delivery, and analytics providers who assist our operations
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption for website data transmission and secure storage systems.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (where legally permissible)
- Opt out of marketing communications
To exercise these rights, contact us at info@innerwestpropertyinspections.com.
7. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
