When i started this business i wanted to bring some professionalism to the industry. Which is very much needed. What does that mean?
This is what i experienced when i was attempting to have rising damp on my own property repaired:
- People just not turning up for quotes.
- Or turning up late with no notice.
- Lack of communication.
- Messy and dirty workers turning up to quote.
- Not staying with quoted prices.
- Low quality work.
- Not cleaning up after work has been done.
- Absolutely no focus on the customer and their needs.
I have been invloved in the building industry for over 30 years and have seen how many trades operate. I can say with confidence the rising damp are among the worse i’ve seen. So our mission is to change that. One rising damp repair at a time.