The information provided by Max Tax ("this service") is for general informational and educational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, or completeness of any information.

Under no circumstances shall we be liable for any loss or damage incurred as a result of the use of this service or reliance on any information provided. Your use of this service is solely at your own risk.

This service does not constitute professional tax advice, financial advice, accounting advice, legal advice, or any other professional advice. The information is not a substitute for advice from a qualified, registered tax agent.

• Max is an AI assistant and is not a registered tax agent under the Tax Agent Services Act 2009 (Cth)
• No professional-client relationship is formed between you and this service
• You should not rely on this service to make any tax or financial decisions without first obtaining professional advice

Tax laws, ATO rulings, rates, and concessions change frequently. We make no representations that information is accurate, complete, or up to date at the time you access it. Always verify directly with the ATO at ato.gov.au or by calling 13 28 61.

Max's responses are generated by artificial intelligence. AI systems can make mistakes. Responses may be incomplete, oversimplified, or incorrect. Always treat AI-generated tax information as a starting point for your own research, not a definitive answer.

To the maximum extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, or consequential loss or damage, including tax penalties, interest, or shortfall amounts arising from reliance on information provided by this service.

Questions are processed via the Anthropic Claude API in accordance with Anthropic's Privacy Policy. Do not submit your Tax File Number (TFN), bank account details, or passwords.

This service is designed for use in Australia only. Information relates to Australian federal taxation law and does not account for state or territory taxes or the laws of any other country.

By accessing or using Max Tax ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all users including free and Pro subscribers.

Max Tax provides an AI-powered tax information tool designed for Australian taxpayers. The Service includes:

• AI-generated tax information via the Ask Max feature
• Tax calculators, deduction finders and planning tools
• A directory of registered tax agents and bookkeepers
• Free and paid (Pro) subscription tiers

The Service does not constitute professional tax advice. Max is not a registered tax agent under the Tax Agent Services Act 2009 (Cth).

You must be at least 18 years of age to use this Service. By using the Service you represent that you are 18 or older and have the legal capacity to enter into these terms.

Free tier: Limited to 3 questions per day. No payment required.

Pro tier: Unlimited questions and access to all Pro tools. Billed monthly at the rate displayed at the time of purchase. All prices are in Australian dollars (AUD) and include GST where applicable.

Cancellation: You may cancel your Pro subscription at any time. Access continues until the end of the current billing period. No refunds are provided for partial months.

Price changes: We reserve the right to change subscription pricing with 30 days notice.

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, copy or resell the Service
• Submit false or misleading information
• Use the Service to provide tax advice to third parties commercially
• Attempt to circumvent the free tier question limits
• Submit your Tax File Number (TFN) or other sensitive personal information

Tax agents and bookkeepers listed in our directory:

• Must hold valid, current professional registrations as claimed
• Are responsible for the accuracy of their listing information
• Agree that false information will result in immediate removal without refund
• Acknowledge that Max Tax does not verify ongoing compliance after initial verification

Max Tax accepts no liability for the quality or conduct of any listed professional.

All content, design, code and branding of Max Tax is owned by or licensed to Max Tax. You may not copy, reproduce or redistribute any part of the Service without written permission. AI-generated answers are provided for your personal use only.

To the maximum extent permitted by Australian law, Max Tax's total liability to you for any claim arising from use of the Service is limited to the amount you paid for the Service in the 3 months preceding the claim. We are not liable for any indirect, consequential, or economic loss including tax penalties, ATO assessments or missed deductions.

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify Pro subscribers of material changes by email.

Max Tax ("we", "us", "our") operates the Max Tax website and AI tax assistant service. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information you provide:

• Questions you ask Max (processed via Anthropic API — not stored on our servers)
• Directory registration details (name, email, phone, suburb, TPB number) for accountants and bookkeepers who register a listing
• Pro subscription access codes

Information collected automatically:

• Browser type and device information
• Pages visited and features used (via analytics)
• Answer history stored in your browser's local storage (Pro users only — never sent to our servers)
• Mileage log data stored in your browser's local storage

We do not collect your Tax File Number (TFN), bank account details or passwords. Please do not submit these.

• To provide and improve the Max Tax service
• To process and display directory listings
• To communicate with directory registrants about their listing
• To detect and prevent misuse of the free tier
• To analyse usage patterns and improve the service

Questions you ask Max are sent to Anthropic's Claude API for processing. Anthropic processes this data in accordance with their Privacy Policy. We do not store your questions on our own servers. Do not include your TFN, passwords or sensitive financial details in questions.

We do not sell your personal information. We may disclose information to:

• Anthropic (for AI processing of questions)
• Analytics providers (aggregated, non-identifiable data)
• Payment processors (Stripe) for Pro subscriptions
• Law enforcement where required by Australian law

Directory listing data is stored securely. Your browser's local storage (answer history, mileage logs) is stored on your device only and is not accessible to us. We use HTTPS encryption for all data transmission. We take reasonable steps to protect your information but cannot guarantee absolute security.

Under the Australian Privacy Principles you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your directory listing
• Make a complaint about our privacy practices

To exercise these rights contact us. If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may use cookies and analytics tools (such as Google Analytics) to understand how users interact with the Service. You can disable cookies in your browser settings. This may affect some functionality.

The Service is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service constitutes acceptance of the updated policy.